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| AppleCare Protection Plan for iMac/eMac 3.0 M8851LL/A - 3 Year Plan | ||||||||||
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| AppleCare Protection Plan for iMac/eMac 3.0 M8851LL/A - 3 Year Plan From Amazon (US) for $6.99 Extends telephone support from 90 days to 3 years / Adds 2 years hardware repair coverage / Includes diagnostic CD-ROM PLEASE NOTE: This Warranty extension is for U.S. residents only, and is additionally not valid for residents of Florida, Puerto Rico, Virgin Islands or Pacific Territories Apple M8851LL/A iBook Protection Plan – The AppleCare Protection Plan is a uniquely Integrated service and support solution completely backed by Apple. This comprehensive plan includes telephone support, Apple certified repairs, Web based support resources, and powerful diagnostic tools. Extends telephone support from ninety days to three years Adds two years of Hardware repair coverage to the standard one year warranty Provides access to Dedicated web-based support resources AppleCare Protection Plan CD includes Micromat TechTool Deluxe, which can test your iMac / eMac's hardware components and even repair certain system conflicts This version may be added to any Apple iMac / eMac Computer From J&R for $169.99 |
Very unimpressed (Rating: 1.00) Review : As far as getting 2 extra years of warranty and support goes, I suppose this isn't a bad package. But I felt let down by the telephone support side. I'm told that there are call centres in three countries and the one you get depends on the time you phone. I think I'll phone at a different time next time! My iMac is only three months old but unfortunately I've had to contact AppleCare already after my Superdrive started doing something odd. I listened to distorted music for thirty minutes before a human finally spoke to me. Sadly, their English was so poor I could barely understand a thing they said and we had to repeat ourselves over and over. After making me do things I'd already done to try to resolve the problem (obvious things), they very quickly admitted defeat and said I'd have to take my iMac to the local Apple service centre. Once there, the cure was pathetically simple and should have been diagnosed by Apple Care. If it had been, I wouldn't have had to take my machine to the repair centre. Apple describes Apple Care as a "world class" telephone help service. I'd say it's one of the worst I've ever used in my life. Still, it's probably worthwhile for the extra two years' warranty. Just pray you never need to call on them! Cost of Repairs (Rating: 1.00) Review : Apple just replaced the CRT (display) on my eMac under warranty. The cost without warranty would have been 486.56 dollars. This is over 50 percent of the cost of the computer! That would have been great except the CRT is still not working properly.... If you must own an Apple, you want this warranty. It is 50 dollars just to talk to AppleCare after 90 days. Me, I am going back to my Dell. |
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| AppleCare Protection Plan for iMac/eMac 3.0 M8851LL/A - 3 Year Plan | ||||||||||
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