http://www.wildwooddesigns.com/store/prodinfo.asp?number=T4518

Disappointed (Rating: 2.00)
Review : I have found that the Roto Zip battery opperated, in not worth the money. I have use mine a few times on drywall and it gets very sluggish very quickly. The batteries last a very short time. I was using it on a small job and the thing just stopped. It made horrible grinding sounds and chugged then stopped. I have email the company but haven't heard from them yet. I don't think it was worth the [money] I paid for it. Buy another tool!!!!!

Customer Care (Rating: 4.00)
Review : I have this tool which I use everyday (1 yr.)in the line of work I perform as a electrician. I work building new homes doing the final finishes (lighting and switches etc..). I used the tool everyday cutting out vinyl siding and some sheet rock work. The tool has gotten dirty and is need of some maintenance so I will be sending my tool back to ROTOZIP for this. If they take care of this then I will give it a "5". I will write back!! Remember this tool is only battery operated 12v DC not 120v AC!!!

Warren

Dissatisfied with quality and price of bits. (Rating: 1.00)
Review : Think of buying a Rotozip? Don't waste your money! I can't tell you how much I like mine, because I can't keep the bits from breaking long enough to find out how much I like it. I went through all the bits that came with it and then went out to buy another bit to finish the job I had started, I paid for one bit at Sears, it lasted 2 minutes and it broke. I can't afford to use the Rotozip at that expense. Yes, I went counter clockwise and used the right bit for the right project. Believe me, no one wanted this product to work more than me, at its cost + shipping and handling.

Not sure why it is so hard to find. (Rating: 4.00)
Review : It took me a long time to find this item. But I have been very satisfied with it. I can't imagine using a tool like this with a power cord. The cordless option is outstanding. Especially for drywall wall and ceiling work. I've also used it for some very tricky trim work, trick or odd flooring cuts, and even the occassional finished carpentry. Having the right bits is everyting. So get yourself some extra bits of various kinds to have in the toolbox for when you need them. My only criticism is that the height guide is easily bent, and just not made to the same quality as the tool. It can eat batteries, so keep them charged or buy extras.